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Skills and Tools

Content Development Tools

Advanced Skills

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  • Articulate Storyline

  • Articulate Rise

  • TechSmith Camtasia

  • TechSmith Snagit

  • Adobe Audition

  • Adobe Photoshop

  • Adobe FrameMaker

  • Microsoft PowerPoint

  • Microsoft Word

​Intermediate Skills

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  • Adobe Captivate

  • Audacity

Basic Skills

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  • Adobe Illustrator

  • Adobe Premier

  • LearnExperts LEAi

  • OpenAI ChatGPT

  • Midjourney

Technical Tools and Skills

Administrative Platforms 

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  • Microsoft 365

  • MS Exchange​

  • MS Teams

  • MS SharePoint

  • Google Workspace

  • Microsoft Windows 

  • MacOS

  • Linux

  • VMWare ESX

Security Techniques​

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  • Email Authentication (SPF, DKIM, DMARC)

  • OAuth

  • Forward/Reverse Proxy

  • JSON/APIs (novice)

  • Cloud Access Security Brokers

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Networking Protocols 

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  • Shortest Path First (SPF) and Intersystem -Intersystem (IS-IS)

  • DNS / DHCP

  • SNMP v1, v3

  • IPv4

  • Quality of Service (802.1p and DiffServ)​

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